If you're looking to purchase your petals now, but your wedding's not for a few months ... you can ask us to delay dispatch & we'll post your petals 4 weeks prior to your wedding date (or 8 weeks if you're international). That way you can tick a job off the list without having to worry about long term storage of your petals & you'll know that you'll have 'fresh' petals that look great on your big day ...
The Pre-Order Service is particularly useful if you're wanting to purchase some of our personalised or custom made to order products. These products require some preparation time prior to dispatch & I can become fully booked at busy times, such as peak wedding season. The Pre-Order Service allows you to get booked into my diary in plenty of time & avoid any last-minute disappointment.
How do I use the Pre-Order Service ...
In 'Section 3' at checkout, you select the postage method you would like to use & then at the bottom of the postage list there's a box which states: 'PRE-ORDER SERVICE: If you would like to use this service, please enter your Wedding date here'. All you need to do is enter your wedding / event date into the box to let us know you wish to use the service. If you forget to fill in the box, not to worry ... just send me an email with the details instead.
Please take a few moments to double check the date you've typed is correct!
Once we receive your order, we'll pop it onto the calendar around 4 weeks before your wedding date & send you an email to confirm the Pre-Order with details of the date your order is scheduled for dispatch (if you don't see an email, check your spam/junk folder as they sometimes go in there).
Want to spread the cost of your confetti?
We offer Payment Plan options with payments taken monthly or bi-monthly on your chosen date.
The first payment is taken at the time of setting up the plan & acts as a deposit - please note the deposit is non-refundable.
Contact us for full details on how to set up a Payment Plan.
Please be aware of our cancellation policy in relation to custom made items:
As your customised accessories are personal to you & time has been used in creation of the product, any orders cancelled once work has commenced will be charged appropriately to the work already carried out. If all work has been completed, the order will be charged in full.
You can view our full T&Cs via this link